TESTIMONIALS & FAQ

We have never been more happy to pay an invoice in our life.  We are absolutely thrilled with Bayside Pools & Paving. Every single one of the guys has been awesome, outstanding!  Their commitment to the work they do is of a very high standard.  The team were always on time, always on the job with a positive attitude and produced a wonderful pool for our family.  It’s amazing how the pool looks considering from the day we called Bayside Pools and asked whether we could actually fit a pool in at all!  Thank you Bayside Pools & Paving, we now have a fantastic swimming pool for our family and friends to enjoy.

Very happy, Mel and Joe

We are delighted with our pool from Bayside Pools.  Right from the outset, we were impressed by the professionalism and attention to detail of the team. All Bayside pool staff and contractors who came to work on our pool were courteous, friendly and helpful.  The end result is super, and we can’t speak highly enough of the great service we received before, during and after the construction of our pool. We would highly recommend Bayside Pools to anyone looking for a hard working team who deliver great results.

Tracey & Brett

Whilst researching a company to renovate our old in-ground pool and pave the surrounds, we were recommended to Bayside Pools. Ken’s quote was very competitive, and as he could manage our whole project, we went with him. It proved to be a correct decision in every way. Ken’s son James managed the construction, and was assisted by Ben, Tom and Michael. Every one of these guys demonstrated the attributes which a client wants to see from tradesmen. They were invariably punctual, approachable, hard working (even in the rain and on very frosty mornings) and organised. They kept us fully informed of their progress and plans, cleaned up at the end of every day, and discussed our requests and queries with patience and common sense. We were also very happy with Ken’s sub-contractors, who all displayed the same qualities as his own staff. 

To sum up, we would like to thank Ken, James and everyone who worked on the project. The final result was achieved on budget, on time and with no unpleasant surprises at any stage. Everyone who has seen the difference which this work has made to our property has been very impressed and complimentary. We would recommend Bayside Pools to anyone who desires a thoroughly professional company to build or renovate their dream pool”.

With best wishes,

Graeme & Carie

I thought I would send you a note to confirm that our pool is looking great and we are very happy with the final outcome. 

Thank you to James and yourself and the entire team at Bayside Pools, for your ongoing support and commitment to ensure our satisfaction is appreciated. 

Charles

Working with Bayside Pools was a fantastic experience. We are more than satisfied with all aspects of the project including, quality of construction, finishes and the service after the build was complete. The entire team involved with the project was thoroughly professional, extremely friendly and very accommodating. Realistic advice was provided during the process, and all deadlines were met. I would highly recommend Bayside pools as we got a great pool-exactly what we wanted.

Regards,
Alok

Bayside Pools have designed and built two new pools for us over the last 5 years one in our home at Hampton and our beach house on the Mornington Peninsula. Everything from design, quote and management of the build was handled by Ken Pickersgill and his son James and we have to say it was an absolute pleasure to deal with this father and son team that know what they are doing, and are extremely professional in the way they went about the construction of our pools. Ken and James were always pleased to provide advice when decisions were to be made based on their depth of experience. Both our pools have really made our homes and become a focal point for all our entertaining in the summer months, and are great to look at all times of the year. The finished product and quality of the pools delivered is due to Ken and James detailed approach and eye for detail. 

We have referred numerous friends and colleagues to Bayside Pools and we will continue to do so! Thank you Ken and James for a great job and a transformational life style for us and all the family with 2 great pools! Jo and I would have no hesitation in having Ken and James design and build our next pool.

Michael & Jo

I first met Ken and James at Bayside Pools and Paving, after a referral from a friend who was exceptionally pleased with a pool they had just built for him. That was 10 years ago. Since then Ken and James have built two seperate pools for me, and they have just completed the second. On both occasions they have truly been a pleasure to deal with – from the initial quoting through to the completion of works. They worked in with my building schedule and communicated thoroughly at all stages of the project. Ken and James also helped design and install a frameless pool fence which was visually unobtrusive and flawlessly finished. Above all they did what they said they would do, without hidden expenses, within the agreed time frames and at the highest quality and finish, which was my highest priority.

Ken, James and the team at Bayside Pools and Paving were always friendly and approachable and I felt more than comfortable to have them in my home. I unreservedly recommend Bayside Pools and Paving as my experience with them on two seperate builds was delightful. They just deserve my highest recommendation.

Dave & Sue

Having recently had our pool build by Bayside Pools we are extremely happy with the end result. From our initial talks through to the spectacular finished product the guys at Bayside Pools have been professional, honest and reliable. 

Our property had very specific access requirements and these were dealt with easily without any problems at all. It was a pleasure dealing with Ken, James and the team throughout the whole process and we would have no hesitation in recommending their services to any prospective clients.

Norm & Deb

For those looking for the personal touch associated with pool dreams I would definitely recommend Bayside Pools. A honest family run business with attention to detail, Ken Pickersgill and son James make the daunting task of the installation of your dream pool hassle -free.

They have attention to detail,making sure you are happy every step of the way . And their subcontractors are just as meticulous and determined to meet your needs. I have no hesitation in recommending this local bayside family-run business to anyone contemplating having pool installation.

Jonathan

Dear Ken and James,

We are writing to thank you and the team at Bayside Pools for such a wonderful job you on our-new pool. One of the main reasons we chose Bayside Pools over other pool builders is the fact  that you are a family run business and due to your size can offer hands on contact with your clients throughout the process. We received three other quotations from pool builders but your competitive price together with your excellent references made it an easy decision to award the project to Bayside Pools. After everything is now finished and we have experienced a summer with our fabulous solar heated Magna Pool we are delighted that we made the right decision to go with you guys.

The service that Bayside Pools provides is second to none. You guys were always hands on right from day one when James arrived with the digger that negotiated the limited access down the side of our house (less than 1 m wide) and together with the motorized barrows managed to excavate and remove all the dirt without causing hardly any mess. James runs all the site operations and likes to maintain a strong site presence during construction and is always on site when the major works are happening.This gave us huge confidence that things were being done correctly and to a very high standard. We really appreciated that you were extremely accessible for questions and were always very quick to return our calls even at weekends. You were also very accommodating and extremely flexible in planning around the other trades that we engaged such as the plumber, electrician, fencer and landscaper. We always found your workers and sub-contractors to be polite and amenable and their workmanship to be of a very high standard. We were especially impressed by the quality of the tiling. The pool was finished within the planned program and we were delighted with the results but that’s not where your high standard of service finished. You have always been available with answers to any questions we have regarding the pool maintenance and servicing and very willing to come out and rectify any teething problems even 7months after your completion.

We really appreciate your professionalism, hands on communication and honesty from the initial briefing, through the building process and ongoing now which has given us such confidence that we made the right decision to go with Bayside Pools. We would have no hesitation in recommending Bayside Pool to anyone who is looking to  engage a pool builder,

Thanks once again,

Angus